Exploring What's Possible
by Danny Summers
You may remember in the July 8th GROUPtalk; I shared a message titled...
Drilling Down for Higher Performance
The purpose of the message was to announce a whole new level of Awards that would be presented at The Fall Event 2024. In the last 3 years, the level of benchmarking through The Group's Annual P&L Study has become more detailed. For years, Group Centers were comparing themselves to Total Group Averages and then against the Best Practices Group Averages.
But, as the terms apply, these are Averages and within each of these groups, there are Centers that are higher and lower to produce the Average.
But what about the best-performing Centers? Who is performing best?
This is when we began to recognize the Best of the Best – the top 10 performing Centers. This big leap forward was to show each Group Center what is possible. But even these were shown as an Average across the 10 Best of Best Centers.
The next question is... How can we drill down even more?
The answer is... Who is doing the Best in each Key Category and...
How are they doing it?
Once we looked at these Centers, we realized some are not necessarily in the Best of Best Group for overall performance. Still, they are the best in a single category or multiple categories. And if we study these Centers and these key categories, what can we learn from what they are doing to be a Best in Category Award Winner?
Just like the presentations at The Fall Event 2024 (photos above), Tim Quebedeaux will share some summary data on these Centers and their top-performing position in each key category during a virtual Panel Discussion of our Best of Category Award Centers during the December GROUPtalk LIVE – scheduled for THIS THURSDAY, December 12.
Understanding how these Centers are doing so well in single (or multiple categories) may help other Centers to improve their performances as well.
So, by Exploring What's Possible, we will focus on what we can learn. Exploring this together will surely provide new ideas and new levels of benchmarks... by category!
Invitations for this Zoom-based session will be sent through our GroupEs eList. More details on meeting time (with time zones) are below.
Join us as we will be Exploring What's Possible!
Sharing is at the heart of The Group and your ideas are very important. If you have any trouble logging into The Group WebSystem, please let me know. Are you and your staff all subscribed to our eLists such as GroupEs, Retail-Grower, Retail-Landscape, Owners-Only, and a number of others? Need help subscribing? Let me know so I can show you how you can sign up.
Danny Summers
[email protected]
Tel: 678-909-7770
Cell: 678-761-7145
REMEMBER: Your interaction (by phone and email) with Group Service Providers such as Tim Quebedeaux, Sid Raisch, John Kennedy, Jean Seawright, and of course Danny Summers are included in your retainer!