Have you ever considered calling your Garden Center... A Nature Store?
I'm not suggesting changing your Center's name, but just in describing what you do, what you offer... A Nature Store.
In recent weeks I have seen more than one article expounding on the growing consumer trend of prioritizing Wellness. A quick search or simply being alert to watching messaging in almost any media and you will see this first hand.
I know there was a growing awareness or interest in Wellness prior, but I am confident the Covid era has accelerated it even more today. One such article I saw a week or so ago was from AdAge magazine where they were promoting a day-long conference called "The Wellness Revolution Conference" where they will spotlight the intersection of health and marketing. They included several major brands bringing Wellness to the forefront of their marketing campaigns in the coming months. In the same announcement, they quoted a report from McKinsey & Company from last fall. McKinsey & Company is a global business consulting (and research) firm. The title of that report was...
The natural change of seasons can be a time of encouragement. The promise of spring brings a sense of renewal and new life. Most people have never had the experience of walking into a greenhouse in early spring. Just to see all the young plants and flowers there, waiting for the chance to be selected and to be added to a home garden is exciting... and inspirational. There are so many ways to "Be the Inspiration" in spring.
Do you expound upon the beauty, facets or character of the individual flower or plant? There are so many to talk about each week and so many great stories. Do you show how they can make you feel?
The search for happiness is as old as time itself. It's easy to see how some people search for their happiness in the way they spend their time, attention, and of course their money.
In last week's blog message from Sid Raisch titled SHIFTing, Sid referenced a video that Tom Kegley shared with us. It is an insightful presentation by J. Walker Smith, a marketing and futures expert with the international market research and consulting firm, Kantar. During this 34-minute presentation, Walker includes the highlights from an Oracle survey results released last July. Here's the Report headline and some noted data:
As you create and implement your promotional plans for 2023, you have the opportunity to do so with what we have learned over the last three years... how important gardening and plants are to us (all human beings).
Actually, this journey of understanding the importance of plants, the garden, and the activity of gardening began much earlier. One important message that comes to mind was when Robert Hendrickson shared the results of a survey done to answer the fundamental question... "Why I Garden?" Robert shared that with us in 2015 and you can find the top 30 answers in The Group WebSystem by navigating to the Clients-Only menu and down to POWERtools. Just look in the first section in the Marketing area.
Each of us sees numerous ads every day. They come at us from all directions and it seems to only increase in methods of how or where we see them. Certainly, TV, radio, internet, and of course every social media page we interact with is pushing products. Even some gas stations are pushing ads at the pump. Most are very promotional and the worse ones seem like they were designed by ex-used car salesmen (no offense if you have friends or family in that tough business). But you know what I mean. It's all about price and how low they can go.
If you have been in The Group any length of time, you know we began early on hearing from The Group founder, Robert Hendrickson, how you should focus on a different type of message – telling a story. One that connects with the audience, and speaks to their needs or interests in a real and caring way all while sharing the enjoyment and benefits of the garden and gardening activity. Robert would challenge us to think... if you come across as just selling something, you are most likely on the wrong path. This is a great time to quote a famous person from Hannibal Missouri (where Robert and Wendy now live)...
If the interest in gardening and nature could reach even higher, there are a number of new communities being planned that will be solid evidence it can and will. They are called Agrihoods and they are described in a number of ways such as "Farm to Table Lifestyle" or "Farm & Garden Communities" and even "Healthy Living: Garden & Farming Neighborhoods."
Do a quick web search for the term "Agrihood" and you will see a number of them already in existence or in the planning stages all across the country. One such planned community called "The Grow" east of Orlando, Florida, recently received county approval for its 1200+ acre site. Here's a portion of their narrative:
Depending on your preference of movie genre (and maybe the number of "seasons") you may recognize the original title here. It takes us back to one of the most iconic war movies, originally released in 1963. It featured a star-studded cast including Steve McQueen along with James Garner, Richard Attenborough, James Donald, Charles Bronson, Donald Pleasence, James Coburn, David McCallum, and many more. But that's not what I was thinking of when this title idea came to mind.
When something is very special, you would often describe it as "one of a kind". That is certainly the case with our most special relationships. Our spouse, family and closest friends could easily be in this group. Most of us have very special things our family has passed down through generations that we hold so dear and treasure greatly.
So what about plants, or our garden? You might have a family heirloom plant that has been passed down to you from a parent or grandparent and that plant is so very special to you. Most likely you have favorite plants in your garden. Their blooms or fragrance or just stature earns them a place of high esteem in your garden. They make you feel good.
Just imagine... No boundaries. No restrictions. No barriers. Nothing but "blue sky" space to think about things you normally don't. It's like those long summer days when you were a kid and had a world of time to dream big things and make stuff up. Let's open the doors and windows of your mind to just... imagine.
In 2015, The Fall Event was in Orlando and we had the opportunity to have Simon T. Bailey present to The Group. His presentation was based on his then most current book, 'Release Your Brilliance'. Simon said, "Up to the age of 4, most children are operating at a genius (or brilliance) level." He went on to say by the time they reach their early 20's only 20% are there and by their early 30's, only 2% are operating at a genius level. He added, by the time the average child is 17 years of age they have heard the word NO 150,000 times and YES only 5,000 times. Simon has continued on his quest to help everyone find their brilliance. Since then, he has authored five additional books to help encourage his audience's brilliance. You can see them HERE.
When our girls were young, we stumbled upon a magical story crafted in an animated film titled The Man Who Planted Trees. The fictional story paints a simple yet powerful and unforgettable message set in the early 1900s. It introduced us to a shepherd named Elzéard Bouffier who quietly takes on the task of planting 100 acorns a day in an effort to reforest a desolate region in the French Alps. As the story unfolds, you see the shepherd's work transforming the region as life (and hope) returns and the world around is renewed.
That's what I see ahead for Garden Retailing and the Horticulture Industry as a whole. We have several both direct and indirect evidence to support this vision for what's beyond the horizon. First, let's consider what almost every Garden Center has experienced the past 15+ months. Reports of seeing 20-25% new customers and a high percentage of them were young. And by the questions they asked, they are new to gardening. We have wondered if they would return this spring and most indicators point to YES, they have. These new plant and gardening enthusiasts are finding their own joy and passion in their garden activities. If we can continue to help them be successful and build upon this new-found relationship with plants and their garden, this may very well be the much needed bridge of transition between boomers and the next generation. These new young customers are one of the best pieces of evidence to support the vision of "A Bright Future."
Additional evidence to support a vision for "A Bright Future" can be seen in this year's nominees for Green Profit Magazine Young Retailer of the Year Award. In the December 14th edition of GROUPtalk, we announced a new Group effort to co-sponsor and promote Green Profit Magazine Young Retailer of the Year Award for 2021. The Garden Center Group, with support from our Partners for Success, are official sponsors of the 16th annual award, along with AmericanHort.
This past week, Green Profit announced the three finalists for this year's awards. They are:
At this time of year, this is an important question - in many ways. I am sure during these extremely busy weeks, such as this one (Mother's Day Week), exhaustion kicks in and you are wondering "Why do I do this?" or "Why do WE do this?"
To maintain a sense of balance during these wild weeks, taking a few minutes each day to take a few deep breaths and remember the "Why" can help.
As Garden Retailers, you have so much to share to everyone, even to those who are not aware of it. Have you ever considered your Center being a JOY Center? Here's a few thoughts of alternate names for describing your Center:
My “body guy” (body shop, not gym) has not had such a good year this year. With commuting and shopping trips down overall, there are fewer accidents, especially deer hits that tend to happen more during commuting hours. This means his business and his family hasn’t been spending as much locally or otherwise. Same for his employees, suppliers, and their employees.
While this writing is heading down a not-so-positive path, it is for a good purpose, so please hang in here with me. Every cloud has a silver lining, even 2020. Our industry has been the silver lining as compared to many others. There’s a tendency to revel in glory and a good year, no matter how it happens, is certainly to be appreciated and celebrated. From what I’ve seen and heard, you don’t need more encouragement to do that.
Consumers have been flooding into garden centers to soothe their case of RGS - Restless Gardening Syndrome, a craving desire for all things related to plants.
The important thing is not only that people are consuming our industry’s products and services with such vengeance. More important is WHY they are doing this. Pay attention to the reasons people are interested and focus your communications to promote these six major opportunities and you cannot go wrong.
[Danny Summers: I asked Robert Hendrickson, "What's the right message for most of our centers to be considering." Here's his response..."The same words they should always use...Gardening hasn't changed just because a bunch of governors tried to stop it. - Fun, relaxing, personally rewarding and a great family activity. Don't try to overcomplicate things. Once the “all clear” siren sounds the only difference should be come out swinging and keep swinging with a strong marketing plan and the right words that haven't changed." Robert then shared a couple sample radio ads he has recently worked on with clients as examples. Details follow.]
These two radio spots are built around a common theme... connecting Dr. Sacks (mentioned in an earlier GROUPtalk article) and his research on the emotional power of gardening... to local garden centers.
Recently I participated in a webinar covering a collection of "trends" across the globe. It was produced by an international company in the business of collecting a tremendous amount of data and trying to put a sense of order to what they see. At first glance, it appeared to be all over the board. Of course, there were lots of modern, high tech gadgets and activities and some trends you recognize as "way-out-there," but one observation began to appear throughout that we should appreciate and leverage in your business. The first comment that led me into this path of thought was:
Wow! That, in the middle of a bunch of high-tech, "way-out-there" trends, grabs you and brings you right back down to earth. As you see so many weird new trends, this type of very basic statement brings a sense of grounding. It's a very organic statement if you think about it.