RCA-20

by Danny Summers

For some of us, the title of this message might take us back to our childhood days and one of the earliest TV sets. In fact, for me and our family, it was more a piece of furniture than actual electronics. And it was a black-and-white picture! Ours' was more of an upright piece of furniture with a dark mahogany finish and a large speaker at the bottom. And I remember it had an RCA Victor label on the front. The picture above is not actually our tv, but it is very close (as my "kid memories" recall).

I had no clue what RCA Victor stood for but a quick search today fills in the blanks... Radio Corporation of America and Victor Talking Machine Company (when they merged in 1929). Does anyone remember their "His Master's Voice" logo with a dog listening to the record player?

Spotlight on Ohio

by Danny Summers

As we see the year progressing in Week 32 just reported last Friday, there is one Group Region that is leading in year-to-date sales growth – OHIO. No other Group Region is a single state, but as we divide Group Centers into regional and sales groups we have enough Centers concentrated in Ohio to do so.

The Group as a whole is just about even with 2022 year-to-date sales. Here's The Big Three for the Ohio Region:

Just Like Clockwork!

by Danny Summers

Clocks are something I have always had a fascination with, especially the old ones. I'm talking about mechanical clocks, not electronic ones. One of my fondest memories is sitting on my Grandpa Chet Summers' lap listening to his Hamilton Pocket Watch. Something so small but so accurate and dependable, to me, is the perfect example of amazing craftsmanship. This Hamilton Pocket Watch, model 992B was required for all Burlington Northern Railroad employees in the early 50s (I can share more sometime on this piece of family history that I still treasure today). A cousin of mine recently gave me a Seth Thomas Kitchen Clock that was our Great Grandparent's – my Mom's Grandfather. Once we returned home with it, I found the manufacture date on the back of November 1890. And it still runs great and keeps accurate time today –133 years later.

The message Just Like Clockwork, in my mind, refers to something or some process that works so well, it is as dependable as the family pocket watch or even kitchen clock that runs today, just as well as they did when they were first made. It's something you can count on... Just Like Clockwork!

Time for Change?

by Danny Summers

Is it a Time for Change at your Center? Spring 2023 has come and gone and now is the time to be thinking about how you can make your Center more efficient for the coming seasons. It's not always about increasing Sales to improve the bottom line.

We hear Tim Quebedeaux talking about streamlining your plant and product selections to turn more, have less shrink, and improve GMROII – by category.

Connections

by Danny Summers

Being connected can be one of the most beneficial assets for each of us. And when you consider how we are connected here through The Group and what a tremendous bank of knowledge and resources we have collectively, the idea of Connections means even more.

When I see the image above and the hand touching the surface of the water and in doing so creating a ripple effect, this is symbolic of one person here in The Group, reaching out and starting a conversation. For instance, by sending a single email through one of our eLists – we'll use GroupEs as an example. This one email, almost instantly, is delivered to over 700 mailboxes! This is when the conversation with connections begins and the knowledge and experience are shared.

What Recession? Why the Tide is Rising for Plants and Landscaping, and What to do about it!

by Sid Raisch

There’s a lot of noise about the economy with a tendency for businesses to join the gloomy predictions - that always follow good times, and often cause gloomy times. It can become a self-fulfilling prophecy. There’s also evidence that even better times are ahead. You probably want to know about it.

There are several MAJOR reasons a recession has not begun, even though economists have been predicting one for over a year now.

The Search

by Danny Summers

The search for what's new, in both plants and products is one of the most exciting experiences we have in the industry. The anticipation of what we may find as we prepare to attend industry trade shows and then actually walk onto the show floor helps kick the "excitement meter" off the scale. Admittedly, most of the time what we find may simply be a better "tweaked" version of what we already know and use. But when we do find something incredible, our reward for searching is fulfilled.

This past week many of us, in fact about 10,000 of our closest friends and peers, converged on Columbus, Ohio for Cultivate'23 with this high level of anticipation in mind. We had a large group of Retailers (many Group Centers) search the show on Sunday for incredible plants and products... and we found some. In fact, they nominated almost 70, then had to vote for their top 15 favorites that are the Retailers' Choice Awards™ for Cultivate'23!

The 2023 Mid-Year in Review

by Danny Summers

Last week we received the special Mid-Year edition of the Weekly Department Review (WDR) from our resident Numbers Guru, Tim Quebedeaux (aka, The Cajun Cash Man).

I am always excited to see this edition as well as the Year-End edition. These are pieces of the puzzle that go into the Annual P&L Study. With our new WDR Online System that launched in January of this year, quite a bit has changed and each week we are able to see more of what I grew to expect from our two special editions. But there are still several areas I'm watching and waiting for and, of course, Tim always will surprise us with some new amazing details and views. This year is no exception. The following are a few of my observations from the special Mid-Year WDR as well as a few extra details Tim provided to me. (Thank you TQ!)

How to be a Customer– Are there classes for that?

by Carl Phillips

In my first career life I was in some form of department store management.  Everything from managing particular departments, operations manager, store manager and regional manager of stores.  I’ve spent countless hours helping my associates deal with every customer type known to mankind.  At one point in my career journey, as a store manager, I asked my associates to never tell a customer no.  If a customer asked for something the sales associate knew they couldn’t grant, they were to apologize and say “I’m sorry, I can’t authorize that but I’ll call a manager”.

It's amazing how customers change their confrontational tone, most of the time, when a manager is involved.  It’s even more amazing to witness other customers becoming involved, in a non-confrontational way to bring a positive lite to a situation.

Plants That Work!

by Danny Summers

I must admit, this idea of "Plants That Work" has been building for a number of weeks now. Let's stroll back through a few weeks and experiences that helped me craft this message...

On April 13th, our GROUPtalk LIVE Session featured a number of Group Centers that shared their performances year-to-date and ideas that they felt helped them reach their level of success. There were some common threads of ideas shared such as:

The Horticulture Declaration of Poverty - Breaking the Cycle

by Sid Raisch

You may not have actually signed a Horticulture Vow of Poverty, but did you sign up for it?

When it comes to the Horticulture Vow of Poverty, some may see it as a joke. But the reality is far from humorous. Sometimes, in the face of tragedy, all we can do is laugh. However, what if there's a way to transform that laughter into a solution?

The Power of Asking

By John Kennedy

A few years ago, a grower client was trying to come up with new ideas to improve and innovate the customer experience within their business model. My suggestion set off a chain reaction of ideas and improvements by the simple (yet somewhat complex) approach—why don’t we ask the customer?

Note: Don’t ask a question if you’re not prepared to hear the answer!

The Summer Solstice & Perennials

by Danny Summers

This message title may at first seem somewhat strange, but there is a connection.

Last Wednesday, June 21st, was the Summer Solstice, the longest day of the year. And it was also the Darwin Perennials Day at Ball Seed headquartered in West Chicago, IL. What a beautiful day to celebrate and share so much about this important category, Perennials. That Wednesday morning, I had the thought... it's the perfect day to be thinking about Perennials... the longest day of the year for the longest-running plant category (for herbaceous plants at least).

The Colors of Spinach?

by Danny Summers

This message is not to introduce us to some new hybrid of our favorite leafy greens. But the idea for this came to me a week or so ago when I read a story by Stanberry Research of Dr. Harry Mitchell Sherman "The Colors of Healing."

Dr. Sherman was an accomplished surgeon in San Francisco in the early 1900s and in 1904, his observations set a new trend in operating rooms and hospitals across the country. Dr. Sherman realized how strained and tired his eyes became while doing surgery in a bright white environment. The white rooms and white cloth were popular back then and reflected the bright lights of the operating room. So he decided to swap out white surgical drapes for black ones, reducing the glare and making it easier to focus on the surgical procedure.

It Begins in Cincinnati

by Danny Summers

The year is 1837 and it was a time of economic hardships in the country. Two brothers-in-law, one a candle maker and the other a soap maker, were inspired by their father-in-law to bring their two crafts together into one business.

We take things like candles and soap for granted these days. But back in the 1800s, candles were essential for light, and the availability of hygiene products was extremely limited.

Timing Can Be Everything!

by Danny Summers

This story begins in the late 1920s with John Josiah Emery Jr., the son of a successful Cincinnati business family who made a fortune in Cincinnati’s rugged stockyards. The Emery family's success began in Cincinnati as early as 1840 when Emery's grandfather developed a successful lamp oil business which lead to candle making and continues even today as Oleo Chemicals. It is known for its best-in-class natural-based chemical solutions.

Emery dreamed of constructing the tallest building west of the Alleghenies. He hoped that his novel building would function as a “city within a city,” in which everything from boutique shops to office space could be found inside. He even planned on opening a luxurious new hotel within the structure that would rival the Waldorf Astoria.

Eureka!

by Danny Summers

At first glance, you might think of the word Eureka as referring to a city or town. There are 4 or more in the US alone. But this message is intended to challenge you to think about the word as an exclamation:

2022 P&L Study Review & Awards - Part C

by Tim Quebedeaux

Part C – “Best Practices Standards” – Inventory Turns, GMROII, and Balance Sheet

The last parts of the Study: Turns, GMROII & Balance Sheet, are only available to the participants who report through parts 4 and 5 of the P&L Study. They can compare how they performed as compared to their different sectors – Region, Mode of Operation, Sales Levels, and then Total Group and Best of the Best. They get to compare these metrics down to the category level! The level of detail here is where they have the information to win the game!

The Power of C

by Danny Summers

Vitamin C is one of the safest and most effective nutrients, experts say. Though it may not be the cure for the common cold, the benefits of vitamin C may include protection against immune system deficiencies, cardiovascular disease, and many more.

But this message is not about vitamin C or oranges... at all.

Unreasonable!

by Sid Raisch

This spring has a lot of people scratching their heads as some pretty interesting things you could also call unreasonable have been going on.

• Introduction of Artificial Intelligence via Chat GPT, for FREE. 
• Consumers paying prices that were unimaginable in 2019-2020, (and plants are included).
• An elusive recession has economists stumped.