How Did They Do That? - Details from the 2016 P&L Study
by Danny Summers
As all of the Group Clients who participated in the Annual P&L Study for 2016 have received their own reports, Steve Bailey has shared some details for total Group results. One thing that stood out was Transaction Counts with the Best Practices/High Achievers (+4% when the Total Group was -1%).
So, under the heading of..."How Did They Do That?"... we have asked the question. You will be very interested in some of the answers they have shared.