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A Growing Trend

A Growing Trend

by Danny Summers

Foodies, Home-Grown, Garden-to-Table, Modern Homesteading, and More

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I remember when…

I Remember When…

by Tim Quebedeaux

We all remember historic events that occurred in our lifetimes.  Whether it is 1945 when V-Day celebrated the end of WWII, 1963 when John F. Kennedy was assassinated, 1969 when man landed on the moon, or 09/11/2001 when the twin towers were bombed. I don’t think I will forget where I was and what I was doing during the pandemic of 2020. A key part of my memory will be the WDR. I was anxiously awaiting report after report every week to see what was happening. It was my weekly peak into what was going on across the country at Garden Centers, and the Mid-Year Report summed up what we all were seeing.

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By the Numbers: Five Things to Focus On

By the Numbers: Five Things to Focus On

by John Kennedy

I share how to manage your day so it doesn’t manage you. In this short 7 minute video, I identify the top five things to keep in front of you each and every day. In this crazy chaotic world of the “new now”, there is no way we could ever get everything we need to get done, done! However, focusing on the right things to get done and mastering the art of triage will give you more focus and clarity in your daily priorities.

Be safe and be well.



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Restless Gardening Syndrome

Restless Gardening Syndrome

by Sid Raisch

Consumers have been flooding into garden centers to soothe their case of RGS - Restless Gardening Syndrome, a craving desire for all things related to plants.

The important thing is not only that people are consuming our industry’s products and services with such vengeance. More important is WHY they are doing this. Pay attention to the reasons people are interested and focus your communications to promote these six major opportunities and you cannot go wrong.

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Category Growth Strategies: Moving Toward Improvement-Part 4

Category Growth Strategies: Moving Toward Improvement

By Steve Bailey and Bill Calkins

The following is the Part 4 of the series... Category Growth Strategies: Moving Toward Improvement. This was originally published in the June edition of greenPROFIT magazine and can be seen HERE. If you missed the Part 1, you can see it HERE, Part 2 - HERE, or Part 3 - HERE.

Earlier this year, Ball Publishing's Bill Calkins approached Steve Bailey about co-writing a series of articles that could lead garden centers through the basics of analyzing category performance and some of the measurements developed for The Garden Center Group Clients through the Annual P&L Study. The result is a series of four articles published in Ball's GreenPROFIT magazine in this spring.

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The Economy of Experience Collides with the Economy of Convenience

The Economy of Experience Collides with the Economy of Convenience

by John Kennedy


 

There are three types of economies that exist in the world—Price, Convenience and Experience.

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Operation: Engagingly Engage EVERY Single Customer Every Time

Operation: Engagingly Engage EVERY Single Customer Every Time

by Sid Raisch

 

To zero in on increasing sales, average transaction, and average items per transaction look closely at the individual building blocks that make up each sale. There are three basic building blocks to this empire.

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Strategies for Achieving Category Growth-Part 1

Strategies for Achieving Category Growth (part 1)

by Steve Bailey and Bill Calkins

Earlier this year, Ball Publishing's Bill Calkins approached Steve Bailey about co-writing a series of articles that could lead garden centers through the basics of analyzing category performance and some of the measurements developed for The Garden Center Group Clients through the Annual P&L Study. The result is a series of four articles published in Ball's GreenPROFIT magazine this spring.

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Category Growth Strategies: Your Metrics-Part 2

Category Growth Strategies: Your Metrics (part 2)

By Steve Bailey and Bill Calkins

The following is the Part 2 of the series... Category Growth Strategies: Your Metrics. This was originally published in the April edition of greenPROFIT magazine and can be seen HERE. If you missed the Part 1, you can see it HERE.

Earlier this year, Ball Publishing's Bill Calkins approached Steve Bailey about co-writing a series of articles that could lead garden centers through the basics of analyzing category performance and some of the measurements developed for The Garden Center Group Clients through the Annual P&L Study. The result is a series of four articles published in Ball's GreenPROFIT magazine in this spring.

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Category Growth Strategies: Creating the Plan-Part 3

Category Growth Strategies: Creating the Plan (part 3)

By Steve Bailey and Bill Calkins

The following is the Part 3 of the series... Category Growth Strategies: Creating the Plan. This was originally published in the May edition of greenPROFIT magazine and can be seen HERE. If you missed the Part 1, you can see it HERE. To see Part 2 - HERE.

Earlier this year, Ball Publishing's Bill Calkins approached Steve Bailey about co-writing a series of articles that could lead garden centers through the basics of analyzing category performance and some of the measurements developed for The Garden Center Group Clients through the Annual P&L Study. The result is a series of four articles published in Ball's GreenPROFIT magazine in this spring.

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After the Flood

After The Flood

By John Kennedy

Be sure to see the INSIGHTS Video Series at the end of this blog article.

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It's a Laughing Matter!

It's a Laughing Matter!

by Sid Raisch

This is a Laughing Matter. The last thing you want to do is remind people how bad things are, and injecting humor can help you, and them at the same time.

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Humor Therapy

Humor Therapy

by Danny Summers

It's time for some Humor Therapy. If you do any kind of search for Humor Therapy you will quickly find lots of resources. For instance, the University of Michigan Health System says, "Humor therapy (sometimes called therapeutic humor) uses the power of smiles and laughter to aid healing. Humor Therapy helps you find ways to make yourself (or others) smile and laugh more. When you think of Humor Therapy, you may picture clowns in the children's ward of a hospital cheering up sick children. Some hospitals now have humor carts that provide funny materials for people of any age. Many nurses have learned the value of providing a good laugh to those for whom they are nursing.

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Remembering Something Special

Remembering Something Special

by Danny Summers

For any Boomer reading this, it will certainly take you back to your childhood days. For anyone younger, I hope I can share what is was like for us and what I see that may be creating that same feeling all over again for many.

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What's the Right Message?

What's the Right Message?

by Robert Hendrickson

[Danny Summers: I asked Robert Hendrickson, "What's the right message for most of our centers to be considering." Here's his response..."The same words they should always use...Gardening hasn't changed just because a bunch of governors tried to stop it. - Fun, relaxing, personally rewarding and a great family activity. Don't try to overcomplicate things. Once the “all clear” siren sounds the only difference should be come out swinging and keep swinging with a strong marketing plan and the right words that haven't changed." Robert then shared a couple sample radio ads he has recently worked on with clients as examples. Details follow.]

These two radio spots are built around a common theme... connecting Dr. Sacks (mentioned in an earlier GROUPtalk article) and his research on the emotional power of gardening... to local garden centers.

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GROUPtalk-Live: Operation "Engaging the Engagers"

GROUPtalk-Live: Operation "Engaging the Engagers"

by Sid Raisch


Overwhelmed yet?

The past week brought many IGC’s to a new realization of frustration and awareness that this Curbside Pickup and Delivery thing isn’t scalable to meet peak Spring demand.

What to do about it?

Take a step back so you can take two or more forward. Things are about to get ugly, or we’re going to figure out how to keep that from happening.

Step in, and watch or listen to the recorded GroupTalk LIVE! You’ll hear, or hear again, why it is important to come up with your own plan for taking care of your customers who have been paying your bills all these years. Focus on that and you’ll be better able to cope with all of this.






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The Journey of Lifetime Learning

The Journey of Lifetime Learning

by Tim Quebedeaux

It has been almost a year since I started work with Steve Bailey. During that time, I have done onsite visits, attended Fall Event as a service provider, compiled the WDR weekly, and helped complete the P&L Study. I have gained a great appreciation for accountability in numbers and in the resolve of Garden Center owners to succeed. From those early Garden Center days to today, I recognize valuable information that I could have used 20 years ago, when I started managing Garden Centers.

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GROUPtalk-Live: Operation "Engaging the Customer"


GROUPtalk-Live: Operation "Engaging the Customer"

by Sid Raisch

On April 2, 2020, Sid Raisch presented the following ideas and lead a followup discussion. This 49 minute session offers ideas for how to develop an offensive position for building spring sales via alternative means. We offer the video recording as well as slides in PDF form here.
 

Can you make it?

The IGC Spring Sales Curve is about to be FLATTENED by the “flatten the spread of Coronavirus” efforts.

I fully support the need to flatten the C-19 curve, and to protect the most vulnerable from getting ill and dying in an overburdened medical care system. I’m hopeful that this can occur. But the practical reality is, while hope is essential, it is not a good business strategy. We are not going to hope our way out of the financial burden of this on your business.


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Lessons and Blessings

Lessons and Blessings

by John Kennedy

As I say often, God gave me two hands to make life easier and decisions simpler.

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It’s A New Financial Landscape

It’s A New Financial Landscape

by Steve Bailey

As the COVID-19 event unfolds, we are seeing garden centers closing down temporarily or reducing hours. Either one of these actions reduce Revenues and the ability to fulfill your Center’s financial obligations.

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